To contact us regarding your subscription or other account inquiries, our circulation department can be reached at 509-525-3301 or circulation@wwub.com.

If you want to talk to someone

To contact us regarding your subscription or other account inquiries, our circulation department can be reached at 509-525-3301 or circulation@wwub.com.

Creating an account

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Click on the button
Click on the subscription option of your choic
Enter your details and payment information. If you already have a registered account, you will need to log in to link your subscription to the email you have been using on our site.
Autopay is required as a term of your subscription. This means your subscription will automatically renew and you will be automatically charged until you cancel.
Click “Place your order.” Processing payment may take a moment.
Log in and enjoy unlimited access to our content.

Watch this video to learn how.

Every subscription option comes with unlimited digital access to all of our products, including newsletters, our mobile app, the eEdition and the website. Subscribers can also take advantage of our explore benefits, which include tickets to area and in-house events, among other perks.

Manage your account

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Click on the button.
A pop up will appear in the center of your window. Input your email and password, then click the blue button that says “Sign in.”
After a moment, you should be logged in. If there is an error, the login box will notify you. Make sure you type your email and password correctly.

If you are having issues logging in, it could be because your password is typed incorrectly. You should try resetting your password. See the “How to reset your password (if you can't log in)” help item to learn how.

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Click on the button.
Below the blue button that says “Sign in” is a link to “set or reset your password.” Click that link.
Enter your email and click “Send email.”
A few minutes later, you should receive an email from our system. It will have a link to change your password. Click the link.
Once the page loads, you will need to type in a new password into both boxes.
When both passwords match and meet our security requirements, you can click the blue “Change password” button. Until you enter your new password, the button will be gray.
Once you have changed your password, you will be on the “My Account” page. In the top left corner is our logo - click this to return to our home page.
Your password is now changed, and you can log in using your new password.

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Click on the button.
At the top are a few options, you are looking for “My Profile.” On mobile, this option is behind another “hamburger” menu with three lines.
- Sometimes our account management requires you to log in again. If you do not see the option for “My Profile,” please log in again. Once logged in, you should be able to find it.
Once on the “My Profile” page, click the link that says “Edit’ with the arrow pointing down (not the one that says “Edit Email”).
There should now be two text boxes where you need to enter your new password twice. Once they match and meet our security requirements, the “Submit” button below will turn blue and you can then click on it to proceed.
Your password is now changed, and you can log in using your new password.

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Click on the button.
At the top are a few options, you are looking for “My Profile.” On mobile, this option is behind another “hamburger” menu with three lines.
Delete the text in the box with your current email address. Type in the email address you would like to use and hit submit.

To cancel your subscription, please call our team at 509-525-3301.

Submitting obituaries, advertising and events

Go to our event calendar and click on the "Add Event" link which may appear as an icon on smaller devices. The icon looks like this

Go to our obiturary submission form to place an obiturary.

Go to our Classified Self Serve portal to place a classified ad.

This portal requires its own account separate from the one used to log into our site. On your first visit, you will need to register your email and a password to use for the classified ad portal.

If you have forgotten your password for this site, click the login button and then there is a "Forgotten username and password?" link you can click to recover your login information.

Navigate our digital products

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Expand the “Our Products” section
Click the link for “eEdition.”

Use your normal email and password to login. Once logged in, there are 2 main navigation tools.

Page Controls
The page controls are at the top center of your screen. The || takes you to the last page, whereas the buttons flip through individual pages. If you click or tap on the number you can enter a page number to jump to.

Main Menu
Another “hamburger” menu is how you access the main menu. Here are the options in order, bolding the most used:

Archive - look at recent papers, up to 90 days back.
Download - save pages of the eEdition you are on. We recommend you use this if you wish to keep an article that is important to you.
Bookmarks - mark a page to come back to in the future - note that we only keep papers for 90 days, if you want to keep something for longer, you should download it.
Create Clipping - take a picture of the paper.
Print - okay this one is self explanatory though… it… prints.
Email/Facebook/Twitter Icons - these are for you to share a link to the eEdition.
Sections - the most helpful option, lets you jump to a section in the paper.
Info - Contains a built in “how to” as well as our Contact Us and Privacy Policy links.

Search
This is our search icon, click on this to perform a search. On mobile, this appears in the top left. On desktop, it appears in the top right.

On Desktop
You will be able to see more icons than on a phone or tablet.

Controls zoom

Changes the layout between 1 page and 2 pages.

These icons are the same options you have in the main menu. In order they are Create Clipping, Print, Bookmark, Download, Archive, Share, Search, and Sections.

Click the “hamburger” icon in the very top left of the screen. It looks like this .
Expand the “Our Products” section.
Click “Newsletters.”
There is a space to input your email address. If you are logged in, it will fill that in for you. You can change it if you would like.
Select the email newsletters you would like to receive. This screen does not currently allow you to remove subscriptions. See the “How to manage your newsletter preferences” help item to learn how.
Once done, click the “Subscribe” button at the bottom.
If this is your first time joining one of our email lists, you will receive an email confirmation and you will need to click a link to double opt in to receive email communications from us. If you do not complete this step, you will not receive our newsletters.

In the email inbox of the email address where you are receiving newsletters from us, find a newsletter email from us and scroll to the bottom of it.
You will find an “update your preferences” link and click that link. This link is unique to you.
- The second email is a confirmation to make sure the owner of the account is the one making the changes.
You will be taken to a screen with a button that says “Email me a link” and click on it.
You will receive another email with a link to “Update your preferences”, click that link too.
Then you will then be directed to a screen with a list of our current newsletter options. Here you can check and uncheck the newsletters you wish to receive.
When done, click “Update Profile.”

On your mobile phone, navigate to union-bulletin.com in your mobile browser.
Once there, click the “hamburger” icon in the very top left of the screen. It looks like this .
Expand the “Our Products” section.
Click the download option that matches your device: “Download iOS app” or “Download Android.”
If you have an account with us, you will be able to log in within the app once you have downloaded it.

Our main menu is the “hamburger” icon in the very top left of the screen. It looks like this .

This menu holds the list of sections you can instantly jump to. You can expand the categories in the menu by clicking the down arrow .

At the top of the main menu you will see either a link to “Log in” or “Log out” (depending on if you are already logged in or not). Make sure you are logged in to access all of our content.

On our homepage, the magnifying glass is the search function, and will let you search for specific stories.

Hot topics are listed in the main navigation bar across the top of the homepage.

No. Ad blockers may break some features of our site, including your ability to login to read subscriber only articles. It also impacts our ability to continue to serve you as a locally based newspaper.

If you have an ad-blocker enabled, this could be causing the issue, try turning it off. If that is not the cause, the next most common reason people get logged out is that they are blocking cookies. A cookie is a piece of information the website keeps on your device to be able to remember you. You must enable cookies for the best experience on our website. The process for enabling cookies depends on your unique device and browser. Please reference the help tools available within your own browser to determine the best way to do this.

Meet a CSR

Hannah Wright

Customer Service Representative
hwright@wwub.com

Hello! My name is Hannah Wright and I am a Customer Service Representative at the Walla Walla Union Bulletin and the Yakima Herald-Republic. When home, I love reading, walking outside with my dogs, and cooking with my husband. It’s a pleasure to meet you!

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